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Home > Frequently Asked Questions
Frequently Asked Questions
Sometimes known as "FAQ", if you're into that sort of thing.
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Event Planner Questions

General

Quote Requests

1
How does Artistwala work?
With thousands upon thousands of vendors listed on Artistwala, you're bound to find an entertainer or service that your event just can't live without! Just type in the category you're interested in and voila! Behold the list of local vendors for you to browse. View their photos, watch their videos, check out their reviews, and select your favorites.
2
What exactly does Artistwala do?
Artistwala connects event planners (like you!) with performers and party vendors. Our mission is to help you plan one-of-a-kind events and help talent book amazing gigs. Cool, huh? Our talent roster is growing by leaps and bounds, which means we’ve got it all: tens of thousands of performers, speakers, caterers, photographers, bands, face painters, and more. Artistwala is the easiest, best, and most relevant way to book entertainment out there.
3
Do you perform background checks for those listed on Artistwala?
We do not. While we do our best to address any issues that are brought to our attention, we do not endorse, sanction, or verify those listed on Artistwala. We recommend that event planners be smart and thorough with their own research and verification if they feel uncertain about proceeding with a performer or vendor. And of course, should any serious issues be found, we would like you to please report them to us here.
4
I’m not receiving emails from Artistwala. What’s the deal?
You’re probably missing out on our emails because your email service has blocked our emails as spam. The nerve! Try adding us to your contact list (see below) or find your Internet Service Provider (ISP) safe list and add noreply@artistwala.com to it. You may have to contact your ISP to see what the issue might be. More importantly, we highly recommend setting up instant alerts to your cell phone. Basically, just let us know your cell number, and we’ll notify you when you receive messages or price quotes. Set up text alerts here.

How to add Artistwala’s contact@artistwala.com address to your contacts list:


• AOL - select “Add Address”
• Apple - select “Contacts” “New Contact”
• Boxbe - select “Add to Guest List”
• Gmail - select “Contacts” > “New Contact”
• Hotmail or MSN - select “Save Address(es)”
• Outlook or Outlook Express - select “Add To Address Book”
• Yahoo! Mail - select “Add To Address Book”
5
I haven’t heard anything back from my request. What do I do?
Bummer! You might try sending a follow-up message. You can do that by logging in and going to your Quote Requests. If you still don’t hear anything, it’s time to go back to square one. Do another search to see the multitude of other talent Artistwala has to offer!
6
I need to change my event information, can I edit my existing quote request?
You sure can! Go to Quote Requests in your Inbox and select the quote request that needs to be changed. Below the event info on the right, you’ll see an button to “Edit Event Info.” Updating event information will cancel any quotes you’ve received up to that point. Once you’ve updated, we’ll notify the contacted vendors about the changes, and they can then send new quotes.
7
I’m having trouble completing a quote request or review. What’s wrong?
Well, that’s frustrating. The most likely cause is a piece of required information is missing. Double check that each field is filled out correctly. Another cause might be the web browser you are using. In this world of ever-changing technology, it’s important to stay up to date. For this reason, some older browsers (such as Internet Explorer 8 or earlier) will not be supported on GigSalad. If you are using an outdated browser, try upgrading or downloading a new browser like Chrome or Firefox.
8
Why am I getting so many phone calls/emails?
Everyone wants to be a part of your event. How flattering! If you are getting calls from people you didn’t request, you must have checked the box to have us send your request to similar acts/services. Bask in the options! If there are some vendors you are not interested in or no longer wish to communicate with, you can block communication so they aren’t able to send any further messages or quotes. To do that, go to Quote Requests in your Inbox and select the vendor you wish to block. Below the Event Info, select the link that says “Block Communication.” If you change your mind, you can always go back and unblock it.
9
Can I negotiate the price that is provided to me in a quote?
Of course you can. Everything is negotiable. But be respectful and understanding that everyone has a business to run and livelihood to make. Most vendors are quoting well-thought-out prices that correctly match the quality and quantity of service you desire for your event.
10
How do I delete my quote request?
Quote Requests cannot be deleted, but you may choose to block further communication if you are no longer interested in booking. Just go to Quote Requests in your Inbox and select the vendor you wish to block. Below the Event Info, select the link that says “Block Communication.”

We're here to help.

We've tried our very best to make Artistwala easy to use for performers, vendors and event planners. But sometimes things aren't quite as clear as they need to be. Here are the most common questions and our answers to them, and hopefully we'll address what's on your mind. If you don't find the answer you need, you can also contact us.
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EST. 2011 - Peace Love & Artistwala
Artistwala ® The Artistwala ® are trademarks registered, owned and/or licensed by The Artistwala.